Front Office Agent


Front Office Agent
Verona, VR Italia


Tempo determinato


Your main duties:

  • You make sure the guests feel at home, by providing the best personal service
  • Handling the check-in and check-out operations        
  • Handling administrative tasks
  • Providing guests with information they may need about the hotel and town of Verona
  • Answer phone calls

Your profile:

  • BE YOURSELF - Be authentic and yourself
  • Hospitality is in your veins
  • At least 1-year experience as front office agent or reception
  • Sense of responsibility, ability to work in team, resistant to stress
  • Flexibility in working early, late and night shifts
  • Very good language and writing skills in English and Italian, other languages are a plus


  • Temporary contract
  • Discounts on accommodation and in Fattal Hotel Group restaurants.
  • Europe-wide networking via the internal employee app "LEAPP"
  • Support in balancing work and family life
  • Training and development programmes in our Leonardo Academy
  • Team events


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